We created Cisco Smart Spaces as a connected ecosystem across mobile, kiosks, and digital workplace devices. The solution provides real-time updates on meetings, coworker locations, workspace availability, room bookings, and building navigation—simplifying workplace connectivity and collaboration.
Strategic
Transformation
THE CHALLENGE
Workplace systems were fragmented, forcing employees to juggle multiple tools. Navigation, room booking, and coworker discovery lacked central access across devices, reducing efficiency and collaboration opportunities.
THE GOAL
To build a unified, cross-device solution that enables employees to stay informed, connected, and productive—whether on mobile, kiosks, or workplace screens.
OUR APPROACH
We designed a multi-touchpoint ecosystem, ensuring seamless experience across mobile apps, kiosks, and digital devices. User insights, prototypes, and validations guided us to create a platform that integrates navigation, bookings, and workplace updates.
THE OUTCOME
An integrated smart workplace solution deployed across apps and kiosks, enabling employees to navigate offices, book rooms, and connect with colleagues—driving efficiency, collaboration, and smarter workplace engagement.
Research & Strategy
We analyzed employee workflows across physical and digital touchpoints. The strategy ensured consistent, intuitive experiences regardless of device—mobile or kiosk.
- Workflow analysis
- Competitor benchmarking
- Pain point discovery
- Task flow optimization
- Data-driven insights
- Cross-platform feasibility
Creative Ideation & Concepts
We crafted concepts that bridged mobile and kiosk experiences to ensure continuity across workplace touchpoints. The design process focused on clarity, speed, and functionality, enabling employees to easily book rooms, navigate spaces, and connect with coworkers through intuitive workflows.
- Concept Brainstorming
- Wireframe Development
- interaction Prototyping
- Experience Mapping
- Workflow Optimization
- User-Centered Ideation
Prototype & Validation
We developed interactive prototypes for mobile and kiosk journeys to test navigation, booking, and coworker discovery flows. Usability sessions with employees provided real insights, helping refine workflows, minimize friction, and ensure the platform delivered an intuitive, efficient, and reliable experience.
- Interactive Flow Prototypes
- Cross-Device Testing
- Usability Sessions
- Iterative Refinements
- Workflow Validation
- Experience Optimization
Visual Design & System
The visual system was designed to reflect Cisco’s modern, innovative identity while ensuring clarity and usability across mobile and kiosks. A modular design system with consistent typography, accessible color palettes, and scalable components created a seamless, brand-aligned experience across all workplace touchpoints.
- Modular Design System
- Consistent Typography
- Accessible Color Palette
- Scalable Components
- Intuitive Interactions
- Cisco Brand Alignment
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